Returns & Exchanges
At Eko Health, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn items with original tags.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid carbon-neutral shipping label to download and print at home.
- 3.Package Your Items
Place the items in their original eco-friendly packaging, attach the shipping label securely to the outside, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days to your original payment method.